​SHIPPING (US Only)

I currently use USPS for shipping orders within the United States. All orders ship within 1-3 weeks.
If your package gets lost in transit I will do everything I possibly can to assist you. I cannot be held responsible for packages once proof of delivery is generated.

If your package requires a signature, I am not responsible for any charges incurred for refused packages, and/or packages requiring signatures that were not picked up from access points in a timely manner. In the case a package is refused and/or returned to me, the fees to re-ship the original package will be invoiced to the customer.

 

RETURNS & EXCHANGES

All prints, and anything else sold on JamieLynnArt.shop is a final sale.

All prints must be checked upon receipt. Please contact me within 5 days of receipt if you have any questions about the prints you have received as I place the highest importance on supplying all orders correctly. If you are not completely satisfied with your purchase, please send me an e-mail and I will evaluate if I decide to give you an exchange.

If an item arrives damaged, please contact me within 5 days of delivery so I can file a claim directly with USPS. USPS requires photos of the damage on the item, photos of the shipping container (box, tube, envelope, etc) showing the damage on the exterior and a photo of the container with your shipping label attached. Please do not dispose any part of the packaging as USPS will occasionally pick the items up for further inspection.

 

CUSTOMER SERVICE

 

I am here to help — send me an email, I'd love to hear from you!

Customer Service Contact: artbyjamielynn@gmail.com